To make any changes to your ACH you will need to login to your Tenant Web Access (TWA) and under your name located in the upper right corner of your TWA; select “Saved Payment Information” and complete the banking information.
Rent is always due on the 1st of the month therefore you will want to select 1 for the day of month to avoid any late fees.
Payment type can either be Balance Due or Specific Amount;
- If you select Balance Due you will be able to set the Max Amount that can be withdrawn from your checking or savings account; if you leave this field blank it will always pull the Full Balance due on your account. Note that if you set a Max Amount which is, at any time, less than the amount due, you will accrue late fees until your balance is paid in full.
- If you select Specific Amount you will only be charged the amount entered into this field. Again, if this amount is less than the full balance due you will accrue late fees until your full balance is paid. Late fees continue to accrue daily.
Please keep in mind that if your Max Amount or Specific Amount is less than your balance due; all tenants will be responsible to make payment for the remaining balance. Any time your full balance is not paid in full by the due date (1st of the month), late fees will begin to accrue.
To save and enforce the automatic payment settings you will need to read and agree to the online payment disclosure by checking the box and clicking save automatic payment settings. A message will appear indicating when the next automatic payment will be made.